As with any
service or product for your home,
you will need to do research before choosing a
home security
company.
Of course, this is a decision that will have
a huge impact on your home
and your family’s safety, so it’s doubly important
to know the company you’re choosing, and to understand what
you’re getting when you sign up.
The two most well-known home security
companies are ADT and Brinks. Both are national companies that hire
local subcontractors to install the system. These subcontractors then
sell the account to Brinks or ADT for the monitoring portion of the
system. There are, of course, benefits and drawbacks to different types
of hardware, but let’s focus on the installation companies.
If you choose not to call ADT or Brinks
directly, you will be going with a local home security company of your
choice. In this case, you should talk to friends, neighbors and
coworkers to get their opinions on local companies (and on the national
chains at the same time).
Many of them will have had experiences in
this area, and it’s important to hear both the good and the
bad. Be aware – most people are much more eager to talk about
the bad experience, but a response of, “Oh, we used ABC
Company, and they were just fine,” is also very telling. Even
though your friend is not overly excited, they obviously have nothing
bad to say.
Next, get references from the company
itself. They should have no problem or hesitation in providing them.
Make sure the company is UL (Underwriter’s Laboratory)
approved. Companies have to meet strict guidelines for this approval.
Finally, make sure the company carries
E&O Insurance. Errors
and Omissions Insurance provides coverage for any errors the company
might make, which protects both you and the company. Ask them for a
copy of the policy for your peace of mind.
While choosing a home security company may
be a daunting task, simply start with a list and narrow it down. This
is an important decision and not worth rushing. Be sure to read all
contracts involved carefully and never, ever sign if you feel pressured
to do so.
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